product support
45L plastic rectangular step can with liner pocket

product support
45L plastic rectangular step can with liner pocket

troubleshooting

Lid is making a squeaking sound.

Open the lid from the trim portion. Locate the steel chrome rod at the rear of the unit and wipe and lubricate it using WD-40 or similar lubricant.

Lid stays open after changing liners or is slamming shut.

To close the lid properly, separate the lid and trim with your hand and manually push the trim down. When pushing it down, you will hear a slight noise. The noise you are hearing is normal and will not harm the can in any way. Watch our video on how to close the lid.

How to clean plastic cans.

Clean with diluted household bleach and water solution to take away the smell caused by germs and bacteria. Baking soda solution may work too. Most liquid bleach bottles have instructions and directions printed.

warranty
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still have questions?claim warrantyor contact customer service.