easy, fast returns

We understand that sometimes a product might not be what you expected.
Simple returns start here.

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return eligibility

We will gladly refund any item purchased directly from simplehuman.com.au for a period of 30 days from receipt. However, we are only able to accept returns on items purchased directly from simplehuman.com.au.

return processing

Once your returned package is received, you will receive a confirmation email and your refund will be processed for the product received (not including shipping and handling) using your original payment method. This may take up to 10 business days.

how to start a return

Click here to start your return.

still need help? contact customer service.

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