returns [backup 080924]
returns are on us!
We understand (however unlikely) that sometimes a product might not be what you expected, that’s why all returns to simplehuman ship free.
returns ship free
We will gladly refund any item purchased directly from simplehuman.com.au for a period of 30 days from receipt. However, we are only able to accept returns on items purchased directly from simplehuman.com.au.
30-day money-back guarantee
Once your returned package is received, you will receive a confirmation email and your refund will be processed for the product received (not including shipping and handling) using your original payment method. This may take up to 10 business days.
damaged or wrong items
Click here to start your return.
still need help? contact customer service.